VisionaryBlue.in – Easy Returns & Refunds Policy
Last updated: 25/04/2024
At VisionaryBlue.in, we want you to be completely satisfied with your purchase of blue light blocking glasses. If for any reason you’re not happy, we offer a hassle-free return and refund policy.
What Can Be Returned?
- You can return any unused and undamaged VisionaryBlue.in blue light blocking glasses within 30 days of receiving your order.
- To be eligible for a full refund, the glasses must be returned in their original packaging with all tags and accessories intact.
What Can’t Be Returned?
- We cannot accept returns for used or damaged glasses.
- We cannot accept returns for items purchased more than 30 days ago.
- We cannot accept returns for custom-made or personalized glasses (unless there’s a manufacturing defect).
How to Initiate a Return:
- Contact Us: To begin your return, please email our customer support team at visionarybluecares@gmail.com with your order number and reason for return.
- Return Authorization: We will review your request and send you a return authorization email with instructions on how to ship your glasses back to us.
- Safe Packaging: Please securely package your glasses in their original packaging (if possible) to prevent damage during return shipping.
Return Shipping Costs:
- You are responsible for the cost of return shipping. We recommend using a trackable shipping method for your own peace of mind.
Refunds:
- Once we receive your returned glasses and confirm they meet the return criteria, we will issue a full refund to your original payment method within business days.
- You will receive a notification email confirming the refund has been processed.
Please Note:
- Original shipping charges are non-refundable unless the return is due to a mistake on our part.
- Processing times for returns may vary depending on your location.
Contact Us:
If you have any questions regarding our return and refund policy, please don’t hesitate to contact our customer support team:
- Email: shivam8471@gmail.com
- Address: Visionary Blue Ltd., h-20/B, Shakarpur, Laxmi Nagar, Delhi-110092
We appreciate your understanding and hope this policy makes your shopping experience with VisionaryBlue.in a positive one!